Licensing problems
Fixes for GeoDin licensing problems - renewed licenses not active in the client, network license access, and module-license limitations.
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Fixes for GeoDin licensing problems - renewed licenses not active in the client, network license access, and module-license limitations.
Symptom-first fixes for license issues. For the full activation and renewal procedures, see Activate your license and Renew licence.
A renewal, extension, or post-payment unlock happens on the license server side - your GeoDin client must still pick up the new entitlement:
Individual (single-user) license: from release 15.3.18.482 the license updates automatically at GeoDin startup while the device is online. On older releases, update it manually as described in Renew licence.
Professional (network) license: the refresh is always manual - follow Renew licence.
Licenses are time-limited (typically one year). Request the renewal in good time via support.
If some users cannot run GeoDin against a shared network license, check three things: the license file must grant write permission to every user, the LicProtector313.dll must be up to date on each client (or on the terminal server), and the license file must have been activated before first use.
This is legacy guidance for the dongle-based licensing used until GeoDin 9.0. It is a different problem from the network license LicProtector313.dll check above - that one covers an up-to-date DLL on a shared network license; this one covers a missing or unregistered DLL on a dongle installation.
Check whether LicProtector313.dll exists in the BIN folder of your GeoDin installation.
If it exists, check the date of geodin.exe. If it is older than 2014-05-08, download the current program build for your GeoDin version from the GeoDin download archive.
If LicProtector313.dll is missing, download it, unpack the archive, and place the files in the BIN folder of your GeoDin installation.
If the DLL is present and geodin.exe is the newer build, run register_admin.cmd in the BIN folder as administrator (right-click > Run as administrator).
If that fails, copy both LicProtector313.dll and register_admin.cmd to a local folder on the machine and run register_admin.cmd again from there.
The GIS Extension's base functions (connecting to a GeoDin database, creating map layers) work without a license. The functions that write GeoDin data require a GeoDin installation plus a license for the GIS Extension module. If the advanced functions are grayed out, the module license is missing - see Get support to extend your license.
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