> For the complete documentation index, see [llms.txt](https://docs.geodin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.geodin.com/support/troubleshooting/layouts-and-graphics.md).

# Layout and graphic problems

Symptom-first fixes for layouts and graphic elements. For the layout fundamentals, see [Creating custom layouts](/visualization-layouts-and-reporting/creating-custom-layouts.md) and [Object frames](/visualization-layouts-and-reporting/creating-custom-layouts/object-frames.md).

## A graphic element shows only a colored dashed frame

When a geological graphic element (for example a borehole log) renders as an empty frame with a dashed outline, the color tells you why:

| Color       | Meaning                                                                                                                                                                                        | Fix                                                                  |
| ----------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------- |
| **Blue**    | The element is not linked to a borehole - the object frame has no database or object connection (its corner sphere is gray or empty), or the element points to an object number with no object | Link the object frame to a database object, or fix the object number |
| **Fuchsia** | Linked, but the borehole has no data for this element (for example no layer data for a borehole log)                                                                                           | Enter or import the missing data                                     |
| **Red**     | Linked and data exists, but the element is drawn too small to render                                                                                                                           | Enlarge the graphic element                                          |
| **Gray**    | No valid license for the required module (Logs/Essentials for borehole profile, well design, groundwater level, samples, special characters, height scale; Labs/Pro for measurement graphics)  | Extend your license - see [Get support](/support/get-support.md)     |

## Graphic-element buttons stay grayed out

After adding an object frame to a layout, the buttons for graphic elements (borehole log, table, and so on) only enable while the frame is active. Click the object frame's edge to re-activate it, then add the element.

## All data fields are grayed out

If you cannot type into any data field, editing mode is not switched on. Start editing mode first; the fields then become editable.

## A shared default layout was overwritten

On a shared installation, saving over a standard layout changes it for everyone, and there is no built-in revert. Restore the layout from your backup copy of the original layout file. To prevent recurrence, keep the delivered default layouts as separate, untouched copies and always work on duplicates.

## Depth-scale labels render clumped or illegible

When depth labels overlap or bunch together, the depth-scale interval does not fit the depth range of the object. Adjust the depth-scale interval and the fit-to-page or page-break settings for the object's depth range.

## Cross-section scale does not update after creation

The vertical and horizontal scales of a cross-section are fixed when the section is created; changing them afterwards does not re-adapt hand-drawn corrections. Set the intended scales before creating the section. See [Creating cross-sections](/visualization-layouts-and-reporting/creating-cross-sections.md).

## Known issue: clearing the depth-scale division field freezes GeoDin

{% hint style="warning" %}
Deleting the value in the depth-scale division field (leaving it empty) can freeze GeoDin. Do not clear the field - overwrite the value directly with the new one. If GeoDin freezes this way, end the process and restart; then re-open the layout and set a valid division value.
{% endhint %}


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