# Get Support **Submit a Support Ticket**\ \ Submit a request via our support portal:\ \ [https://support.geodin.com](https://support.geodin.com/hc/en-us/requests/new) This is the preferred method and allows you to track the status of your request and receive updates. **Email Support**\ \ You can also contact us directly at: Our support team will assist with technical questions and product-related issues. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.geodin.com/support/get-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.