> For the complete documentation index, see [llms.txt](https://docs.geodin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.geodin.com/support.md).

# Support

- [Get Support](https://docs.geodin.com/support/get-support.md): GeoDin® offers the following ways to contact our support team:
- [Release Notes](https://docs.geodin.com/support/release-notes.md): Version-by-version release history for GeoDin Desktop, with links to the documentation and Help Center articles for each released feature.
- [Troubleshooting](https://docs.geodin.com/support/troubleshooting.md): Symptom-first troubleshooting for GeoDin - find your error message or problem area, get the cause and the fix, with diagnostics for everything else.
- [Database connection problems](https://docs.geodin.com/support/troubleshooting/database-connections.md): Fixes for GeoDin database connection problems - locked Access databases, moved files, long paths, and safely handing data to colleagues or support.
- [Object type and dictionary problems](https://docs.geodin.com/support/troubleshooting/object-types-and-dictionaries.md): Fixes for GeoDin object type and dictionary errors - missing object types, dictionaries that fail to load, and standard-change hazards.
- [Licensing problems](https://docs.geodin.com/support/troubleshooting/licensing.md): Fixes for GeoDin licensing problems - renewed licenses not active in the client, network license access, and module-license limitations.
- [Installation and update problems](https://docs.geodin.com/support/troubleshooting/installation-and-updates.md): Fixes for GeoDin installation and update failures - blocked installers, Program Files write errors, failed online updates, and missing customizations after updating.
- [Layout and graphic problems](https://docs.geodin.com/support/troubleshooting/layouts-and-graphics.md): Fixes for GeoDin layout and graphic problems - the colored dashed frame diagnostic, grayed-out buttons and fields, depth-scale issues, and layout recovery.
- [Configure Network Dongle Access (GeoDin 7-9.0)](https://docs.geodin.com/support/troubleshooting/configure-network-dongle-access-geodin-7-9.0.md)
- [Update Incomplete Message (until GeoDin 10.1)](https://docs.geodin.com/support/troubleshooting/update-incomplete-message-until-geodin-10.1.md)
- [General error messages](https://docs.geodin.com/support/troubleshooting/general-error-messages.md): What to do about generic or unclassified GeoDin error messages that do not point to a specific known cause.
- [Glossary](https://docs.geodin.com/support/glossary.md): Definitions of GeoDin terms, data formats, and geotechnical standards, with German equivalents, each linking to the page that explains it in full.


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