> For the complete documentation index, see [llms.txt](https://docs.geodin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.geodin.com/geodin-ground/support/get-support.md). # Get support For individuals seeking assistance or support, GeoDin® offers several convenient methods to get in touch with our dedicated team, ensuring a prompt and efficient resolution to any concerns. Firstly, users have the option to submit a ticket through our official support portal at . This platform is designed to streamline the process, allowing users to track the status of their queries and receive timely updates. Additionally, those who prefer a more direct approach can opt to send an email to . Our knowledgeable support staff is available to provide detailed help, address specific issues, and offer guidance tailored to individual needs. Leveraging these options ensures that all clients receive the attention and support necessary to enhance their experience with GeoDin® products and services. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.geodin.com/geodin-ground/support/get-support.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.